Frequently Asked Questions

Everything you need to know about Rare Beauty and your orders.

Is Rare Beauty 100% vegan and cruelty-free?

Yes, we are proud to be 100% vegan and cruelty-free. Rare Beauty is certified by PETA’s Global Beauty Without Bunnies program.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to track your package directly through our carrier's website.

What is your return policy?

We want you to love your purchase. If you are not satisfied, we accept returns for products purchased on RareBeauty.com within 30 days of the ship date.

Do you ship internationally?

Currently, we ship to the United States and select international territories. Please visit our shipping page for a full list of available countries and rates.

Are your products safe for sensitive skin?

Our products are formulated to be clean and skin-loving. All products are dermatologist-tested and designed to be suitable for all skin types, including sensitive skin.

How do I find my perfect shade?

You can use our online Shade Finder tool or visit our product pages for detailed swatches and descriptions to help you find your perfect match.